You’ll be unable to interact with the server or move your cursor as a result. Typically, instead of your RDP app displaying the Windows 10 or Windows Server UI, it will show nothing. Why is the Remote Desktop screen black?īefore we show you how to fix this issue, it’s important to understand why it happens and how it presents itself. Not to worry, though – we’ll be showing how you to fix the Remote Desktop black screen problem in just a few minutes. If you’re reading this, you’ve likely run into the dreaded black screen when trying to connect to a Windows RDP VPS. Lower down on the window, uncheck Fast Startup.Microsoft’s Remote Desktop tool is an invaluable tool for both regular and power users…when it works.Then select Change Settings That are Currently Unavailable near the top center of screen.Go to Control panel, Power Options and select Choose What the Power Buttons Do on the left.This feature only works when you do a SHUTDOWN and then Boot.Start a new RDP client on your desktop but BEFORE you click CONNECT, click the SHOW OPTIONS link, click the DISPLAY tab and set the DISPLAY CONFIGURATION to a low resolution like 640×480.Might need to change which monitor is the primary one Check the display settings at the remote host and see if there is a phantom monitor present.Try to disable it, restart and see if it helps. The Geforce Experience program has a "Share" feature aka "shadow play" when enabled some people experience the problem. Some users are experiencing this with Nvidia GPUs.Update display drivers, both on the connecting machine and on the machine you are connecting too.Access the remote computers Computer Management or Services MMC and cycle the Remote Desktop Services service.Try connecting at a different resolution.If only Task Manager but no Desktop appears try running Explorer from Task Manager: File > New Task > Explorer.exe. This calls Task Manager and in most cases you’ll immediately see the Desktop. Press CTRL+ ALT+ END, or CTRL+ ALT+ FN+ END on laptops.While logged in and stuck on the black screen of death.The issue appears to be caused by Screen Caching and accessing a system with different display resolution or RDP window sizes. Using Remote Desktop the remote screen turns black right after login and you have no control. Remote Desktop – Black Screen Of Death The Issue I ran out of options to fix this, any help will be appreciated. It only says "the windows logon process has unexpectedly terminated" I checked the event log and apparently WINLOGON keeps crashing. Pressing CTRL + ALT + END doesn't do anything.Ĭreated a new account and tried logging on to that to test if it is account related, still didn't log in.ĭid a sfc /scannow to do a system scan and fix corrupt files, it came out with no errors. Rebooting temporarily fixes the problem, until it starts happening again.ĭisabling bitmap caching or changing resolution on RDP client doesn't fix it. When issue occurs, I can replicate it on Windows, Mac, or iPads/iPhones over LAN or WAN. It's an Intel i7 desktop with nVidia GPU with the latest drivers. It makes a secure connection and connects, but I get a black screen without a cursor and disconnects a few seconds after that without any errors. I used to connect to my computer via RDP through WAN and LAN with no issues.Īfter installing W10 and setting up everything correctly (ports, static IP etc) I still can connect, but during the day it randomly kicks me out and I can't successfully log in afterwards. I've been having this issue since I updated (fresh install) to Windows 10 Professional.
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